In the light of above outline, the goal of this study is to test the effects of human resource management on performance of organizational within the telecom sector in Sargodha Pakistan. Stiles and Kulvisaechana [ 6 ] observed the positive relationship between the human resource development and organizational performance according to the large and expand body of literature.

Human Resource managementin an independent and intangible variable, market value depends on intangible variable. Shih, Chiang, and Hsu [ 7 ] observed that the part of framework of human resource development is retaining and recruiting theperfect employees.

Expansion in productivity and business performance expand the Future returns. Personnel training and development and organizational development contribute to unleashing human expertise and to enhance performance [ 9 ]. Organizational performance and productivity is positively affiliated with comprehensive training activities [ 10 ]. The effectiveness and efficiency of public sector depends on the positive future oriented employee development [ 11 ].

The organizational performance depends on the training and development of human resource and the organization spends millions of money for this purpose. Organizational performance depends on the employee development because employee development enhances knowledge base of the organization [ 12 ]. There is a positive relationship between business performance and employee development. Performance management programs have impact on this relationship. Performance management programs include the incentives plans, feedback mechanism. This study suggests that low level of performance management programs and low employee development decrease the industrial performance [ 13 ].

The employee development depends on the two important measures, training and promotion.

There is a significant relationship between investment in employee development and business performance. The factors effecting the employee development include the selection strategies, recruitment, evaluation of performance and planning procedure. There is an indirect relationship between employee development and organizational performance, relationship include the human resource practices [ 14 ]. The four approaches are used for employee development which includes laissez-faire, autocracy, meritocracy and co-determination. Management behaviors directly or indirectly related to the employee development and situational outcomes [ 16 ].

Organizational performance and employee development are affected by the tuition assistance programs. Tuition assistance programs are a method that the organizations used to invest their resources in the human resource with the aim to develop more knowledgeable and educated workforce. Swanson [ 9 ] indicates that the independent variable is employeedevelopment which directly affects the organizational performance. Organizational performance positively affected by employee development because of effective use of employee empowerment practices.

Holt [ 17 ] employee receive compensation in the form of rewards, pay, benefit it is basically the output that management uses to increase the performance of organization. Half of the cash flow is equal to the compensation of the organizationbut more than half in the service sector. Ivanceikh, Glueck [ 18 ].

For the purpose to increase performance of organization the key factor is tomotivate employees and attract the employees. Compensation can be in the form of multiple pay plans and can be in the form of individually, merit pay to performance long incentives, bonus, and merit pay in the form of rewards. These are the different qualities and components of compensation that are in the form of individual performance and multiple pay plan performance, this research was conducted by Millvier and Newman.

In order to increase the performance of organization pay plan is commonly used Chani. The most common appraisal of employee is pay plan by Heneman and warner. The research conducted in ref. Pay have direct impact on the performance of employees the compensation and the pay structure directly impact the performance of the employees and the they provide the output according to the pay plan and pay structure according to the performance of employees. In the employees have fixed pay and the organization give rewards for their better performance that willgive the power job shorter orientedso there is relationship between compensation like pay and performance.

Simon, more and hunt, jahangar Suggested that rewards of managers supervisors significant positive relationship with performance of organization that is performance of employees, enhance productivity, satisfaction of employees organizational citizenship behavior and turnover. For the purpose of achievement of organizational performance either it is financial or non-financial compensation in the form of rewards or incentives are most important component to eradicate employees paying their energy to produce innovation in cress the performance of organization.

Organizational Effectiveness - HRD Strategies

The research on relationship between organizational performance and compensation in the form of pay suggested that pay is not directly related to the performance of organization but in many statements or claims merit increases the salary and hence increase the performance. Their research concluded that significant positive relationship between HRM practices and organizational performance [ 20 ], HRM practices like selective hiring, compensation management, training and development, status differences,decentralization,information sharing, employment security, and use of groups on performance of organization as operational performance likeflexibility,cost reduction, quality, and commitment.

HR administration structures in US study investigates that organizational performance has significant positive relationship to various HR practices compensation and benefits. Gerhart and Trevor [ 21 ], kochy McGrath [ 14 ], recruitment and selection. HRM practices like compensation and rewards, training and development, recruitment and selection and performance management have positive effect on organization performance observed in articles documented in 18 that four most important [ 22 ].

To measure the impact of HRM practices like training and development, compensation and rewards,performance appraisal, and employeesrecruitmentand selectiontheir relations on performance of organization that are product quality, Product cost,, performance, market share compared with competitors and 19 organization performance relative to industry average and in 20 companies of oil and gas establish significant positive relationship with HRM practices like compensation, training and development, employees development and performance of the organization.

Khan investigates Motivational factor for the employees are the compensation so proposes structure of compensation in which employees who perform better are paid more than average performing employees is important to increase the performance of organization Hewitt [ 23 ].

Linking HRD Strategy to Organizational Needs

In s OCB has been studied and its interest significantly increased. Denis Organ considered as the father of OCB. Coole [ 25 ]indicates that the organizational citizenship performance speculate the overall performance and across all task performance levels. Mc Ulster described organizational citizenship behavior is favorable for organization.

To improve the organizational performance issues has been facing by senior management. The findings of [ 27 ] organizational citizenship behavior prove to be helpful to the organization. Podsakoff and Mackenzie researched that OCB are significant to the performance of all organizations [ 28 ]. The type of OCB creates strong link between organizational performance and organizational workers [ 1 ]. Todd described that if we add the social work environment the overall performance of organization increases substantially [ 24 ].

According to Niehoff and Yen that the organization becomes more effective if there are more employees in organizational citizenship behavior. As a result we anticipated OCB to make the correlation between organizational performance and HR practices. There is positive relationship between compensation management and organizational performance. There is positive relationship between organizational citizenship behavior and organizational performance.

Our research consist of total four variables and three are independent such as employee development, compensation, and organizational citizenship behavior they have influence or effect on dependent variable organizational performance. The purpose of our research is to analysis the impact of human resource on organizational performance. There are the two major sources of research.

What’s the Difference Between Human Resources and Organizational Development?

The study was conducted on the bases of different publications on this field. The secondary source refers to the collection of qualitative data from faculty members of ufone and Mobilink franchises in Sargodha city. We use the structured questionnaires to get the sufficient information. The study conducted on Sargodha city [ 36 - 41 ]. The target sector of our study is Pakistan telecommunication. The target population of the study all companies in telecommunication. Franchises of ufone or Mobilink in Sargodha city are our sample size. By using convenience sampling technique, employees of ufone and Mobilinkfranchises has been chosen.

Sample subjects have been chosen on the basis of accessibility of the researchers. Nature of data is qualitative which consist of feelings and behaviors of faculty members of ufone and Mobilink franchises in Sargodha city. We are conducting the exploratory Analysis. We use the Questionnaire technique on 5 likert scale which consist of the following scale. The questionnaire consists of 19 questions that are distributed in four different sections each section represents factors.


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The questionnaire contained the two sections: In the second section of the questionnaire, the respondents were asked to. Salient features ofufone and Mobilink Company. The questions asked in this section include those that measured the employee development, compensation management, organizational performance, and organizational citizenship. The analyses were run to determine the response of responded about Ufone and Mobilink Company. Since this study is exploratory in nature. The four to six items have been tested as a measure of the dependent variables and the three variables are taken as the independent variables.

We use SPSS software for data analysis. In SPSS, we compute frequencies, descriptive analysis, reliability andvalidity of test, correlation and at the end we run regression; we analyze model summary,ANOVA and coefficient analysis. There are employees in Ufone and Mobilink franchises in Sargodha. Here, leadership in competitive advantage. HRD is an approach founded on the belief that people are capable of growth - given an The study has been done by secondary sources like environment that facilitates individual growth Dayal, different journals, published articles, books and websites, Growth is, therefore, important for organization.

This is a theoretical analysis of nature. In the view of Dayal, HRD can be seen as a specialization that has created in late years as an expansive philosophy rather than as a programed. HRD is concerned range, enveloping different field consolidated and union with two sets of extreme factors - which prevents growth with certain component of work force administration and which leads to growth. In this context Khan hierarchical conduct modern and work relationship and also remarks: Sharif mentioned in his article that course to the individuals who work in the association.

From this paper, the performed by line administrator. Human resource role of HDR has been noticed very strong as well as administration is the authoritative capacity that necessary stimulating the growth voyage of an economy arrangements with issues identified with individuals, for like Singapore continually. The need for management, association advancement, wellbeing, health, investment in the human resource development is benefits, worker inspiration communication, positively correlated with the rate of technological administration and training Susan, Human progress Chowdhury, He explained that higher resource management is additionally key and extensive rates of growth can be achieved by adopting sophisticated way to deal with overseeing individuals and the work techniques due to increase in the scale of production and place, culture and environment.


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Viable Human resource operational complexity, the demand for highly qualified management empowers representatives to contribute specialists and administrators also increase in the viably and beneficially the generally speaking corporate world. Chowdhury reviewed that the organization heading and the achievement of the workers come in various forms from skilled to unskilled, association's objective and targets Susan, Placing a Mangers dealing with people at work have generally an worker in a job is only the first step in HRD.

Although the basic changing world of corporate practices also requires the function of personnel department is to attract, develop, and human worker, say in an organization, to be coached retain the right kind of people for the right kind of job, so as irrespective of his level of skill. He also said that human to achieve effective development and utilization of resource development has been described as a journey manpower, personnel department in Bangladesh is indeed towards higher level of performance.

An important fighting to deal with adversarial relations with employees. They emphasized as well as for development purposes keeping in HRs to cope with the changes. Sharmaand and Purang mind futuristic requirement of the organization. HRD supports to give critical feedback engineering sector, manufacturing primarily power sector and discusses them how they can improve themselves. Career planning involves identifying between value institutionalization and HRD climate.

The the right potential well in time, for development to take study highlights that there exists positive relationship over higher responsibilities. Training comprises an integral part of productivity and higher profits which may result HRD process. How much should be paid for a job The main objective of the study is to organize long-term which ensures by HRD through job analysis organizational effectiveness outcome through HRD. In regarding the responsibilities of the job. A transfer may the following objectives have been laid down: For the requirement of effective role organizational effectiveness.

Change is inevitable and constant.

To attain the lot of communication aspects to be developed that aforementioned objectives HRD unit performs the do pave the way for effectiveness and efficiency. By jobs demand motivators and help people to increase productivity HRD unit tries to establish HRP by which HRD the and efficiency such as promotion, reviewed salary, manager needs to be able to forecast what the fringe benefits, etc. OD from where the HR will be obtained. If HR is surplus, exercises help organization in the development and the manager gives an attention retrenchment strategies growth with their activities of an organizational or stopping recruitment so that organizations minimize diagnosis, team building, task force, other structural their costs.

If shortage, manager starts recruiting and and process interventions like role development, job accelerating training and development.

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HRD attracts HR from HRM functions are the best tools to achieve the same internal and external sources and selects the qualified which result organizational outcomes may act as creation candidates from a huge number of applicants. Performance competent people, more team work and finally ensures appraisal means an evaluation of individual doing. They are well known to what should be done by themselves if needed.

HRD manager helps At this stage, for better appreciation, we would mention employees in self-appraisal or peers or degree the HRD objectives of two leading companies: Raju, and Yadav surveyed HRD practices in 12 -Self-motivated employee Indian organizations covering financial services, -Employee commitment consumer products, electronics, cement, tyres and -Commitment of results.

Industries India Limited types of organization as follows. HRD is thus the responsibility of both: It is a co-operative and Manager Staff massive effort in the organization. It provides training client Welfare personnel to learn the skills required to facilitate the team effectiveness training systems. This ensures that HR is aligning its It appears that the structure of HRD department varies processes to business needs and developing a framework from organization to organization in terms of size, nature to develop employee capability and management of activity, philosophy and attitude.

And this shows it as effectiveness. HRD culture enable the organization to adopt processes, which result in HRD outcomes that contribute with the rapid changes which is characterized by to organizational effectiveness. Rao developed openness, confrontation, trust, autonomy, pro-activeness, such a matrix which is presented below: A Review Fig.

A Schematic Presentation of Linkage between HRD Instruments, Processes, Outcomes and Organizational Effectiveness Here, the main issue is that HR mechanism should be path where the mechanisms lead to outcomes employee- developed since it leads to the desired outcomes. Only a centered and organizational centered , which in turn, can HR mechanism can fulfill the basic philosophy of HRM. The path taken is as This could be understandable in Lawrence Kleiman follows: Here the employee centered outcomes refer to the communicate a good image of the company.

These factors are put into two major outcomes. Naturally, for example if the employees of a firm considerations: A Review The figure shows that HRM policies are not only collaboration, autonomy, respect, management of influenced by the factors stated above, but affect certain mistake, management of conflicts, etc. There is a positive relationship between human planning, promotion, selection, induction, training resource development and organization effectiveness. TV Rao, HRD and subordinates, performance appraisal, promotion, Organizational Effectiveness writes that other placement, selection, career planning, etc.