1st Edition

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For Instructors Request Inspection Copy. Tom and Andy are pulled into a major New York City hospital in crisis. Using a compelling novel format, the book demonstrates how to apply Lean thinking in a healthcare setting.

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It illustrates the situations, characters, and plant politics you will most likely face as you progress through your Lean healthcare journey. As the story unfolds, you will discover the way of thinking and behavioral changes required to implement proven Toyota Production System TPS methods, tools, and thinking in healthcare.

This book provides clear and simple guidance on what it takes to successfully implement Toyota methods in healthcare settings. It shares helpful insights on how the different elements need to fit together to deliver measurable process improvement results.

Just like its bestselling predecessors, this book includes study questions after each chapter to support learning and to facilitate discussion in workshops or classroom settings. Pascal Dennis is President of Lean Pathways, an international coaching team.

The Hospital Adventure – Part 1

He is the author of four previous books on Lean management, all of which have won the prestigious Shingo Prize for outstanding research in the field of operational excellence. We provide complimentary e-inspection copies of primary textbooks to instructors considering our books for course adoption. Learn More about VitalSource Bookshelf. CPD consists of any educational activity which helps to maintain and develop knowledge, problem-solving, and technical skills with the aim to provide better health care through higher standards.

As stated earlier, I was to go for several medical procedures related to my MS. My adventure with the public health system began this week with a trip out to Merlin Park Hospital, a trippy old building that exudes an air of depression and decrepitude. Anyone else hear Eddie Izzard say that last bit? We rode out in a taxi and the cost was a lot more reasonable than I had expected.

I began to get really agitated about the concept of staying overnight, especially since I had been offered the opportunity to just go in daily and have the testing and treatments done. At this point I knew there was no way I was going to be able to handle staying there for 3 whole days.

Adventures in Remote Interpreting at a Rural Hospital

I spoke to the charge nurse about having been given the option of going home and she had no problem with it. The sense of relief that washed over me was overwhelming. Claude took the day off work to accompany me on this little adventure, and thank goodness for that. Immediately the staff nurses began to make me comfortable.

The intern came in to do an assessment with me; he was so young and seemed a lot more nervous than me. Finally we got the infusion started — and problems cropped up.

Andy & Me and the Hospital: Further Adventures on the Lean Journey - CRC Press Book

I was also informed that I would likely experience a heightened appetite and not be able to sleep. For the record, both of those conditions occurred. With the infusion completed I got to go to the physiotherapy department to get another assessment. But hospital policy overrides everything. I met with a nice girl named Aisling pronounced Ashlyn who gave me a wonderful little brace device for my right foot to prevent it from dropping while I walk.

I can tell already that this little thing is going to make my walks around town infinitely easier. At this point it was late in the day and all I wanted was to go home.

Health.vic

We cabbed it back and ordered delivery from Da Tang Noodle — manna from heaven — and I rejoiced in being back in the comfort of home while Claude got to watch the cycling race. Tuesday I went alone to the hospital. Cabbed it again to make sure to arrive early enough. This time I got stuck with the canula and then went to the MRI imaging center, by van again but this time no wheelchair.

I got right in, surprisingly enough. It was wide open and not even remotely claustrophobic. Allow me a short digression: The first one I had done was in a machine so close and tight that I decided right then and there I would never have one of these things done again without bringing along a sleep mask. So this time I brought along my sleep mask too. But the whole process took only about a half hour, and there I was waiting for the transport guys to come get me to take me back. Phil was on the television playing in the reception area; ye gods what crap that is. Back to the ward for another infusion, which came off smoothly.

I even got a short nap in! Another van ride to physio and an exercise session with Miss Aisling. She showed me where my weaknesses are and how to overcome them with some pretty simple but tough exercises.