In this book, Suzanne Gordon draws on in-depth interviews with nurses and other health care professionals, research studies, and extensive firsthand reporting to better understand the myriad causes of and possible solutions to the current nursing Gordon describes the everyday work of three RNs in Boston—a nurse practitioner, an oncology nurse, and a clinical nurse specialist on a medical unit—providing a vivid, engaging, and intimate portrait of the importance of nurses in patients' Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and The first book to examine the arguments for and against mandated nurse-to-patient ratios, utilizing survey data, interviews, and other original research to focus on two case studies California and the Australian state of Taking an unusual approach to the topic of medical teamwork, this book gathers fifty engaging first-person narratives provided by people from various health care First, Do Less Harm.

In First, Do Less Harm, twelve health care professionals and researchers plus two former patients look at patient safety from a variety of perspectives, finding many of the proposed solutions to be inadequate or impractical. When Chicken Soup Isn't Enough. In this collection of first-person narratives, we meet RNs working at the bedside, providing home care, managing hospital departments, teaching and doing research, lobbying for quality patient care, and campaigning for health care reform.

The Complexities of Care. Texts on caring line the walls of nursing schools and student shelves. Indeed, the discipline of nursing is often known as the 'caring science.


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In this collection of first-person narratives, we meet RNs working at the bedside, providing home care, managing hospital departments, teaching and doing research, lobbying for quality patient care, and campaigning for health care In First, Do Less Harm, twelve health care professionals and researchers plus two former patients look at patient safety from a variety of perspectives, finding many of the proposed solutions to be inadequate or We are on the verge of the nation's worst nursing shortage in history. Dedicated nurses are leaving hospitals in droves, and there are not enough new recruits to the profession to meet demand.

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Even hospitals that were once very highly regarded for Health Care Professions and Policy. Newsletters Comment Print this page. From Silence to Voice What Nurses Know and Must Communicate to the Public Bernice Buresh , Suzanne Gordon The comprehensively revised and updated third edition of From Silence to Voice will help nurses construct messages using a range of traditional and new social media that accurately describe the true nature of their Safety in Numbers Nurse-to-Patient Ratios and the Future of Health Care Suzanne Gordon , John Buchanan , Tanya Bretherton The first book to examine the arguments for and against mandated nurse-to-patient ratios, utilizing survey data, interviews, and other original research to focus on two case studies California and the Australian state of Victoria.

Life Support Three Nurses on the Front Lines Suzanne Gordon Gordon describes the everyday work of three RNs in Boston—a nurse practitioner, an oncology nurse, and a clinical nurse specialist on a medical unit—providing a vivid, engaging, and intimate portrait of the importance of nurses in patients' lives.

Nursing against the Odds How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care Suzanne Gordon In this book, Suzanne Gordon draws on in-depth interviews with nurses and other health care professionals, research studies, and extensive firsthand reporting to better understand the myriad causes of and possible solutions to the current nursing crisis. Bedside Manners Play and Workbook Suzanne Gordon , Lisa Hayes , Scott Reeves A play about workplace relations among physicians, nurses, others who work in health care, and patients—and how their interaction affects the quality of patient care, for better or Nursing against the Odds How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care Suzanne Gordon In this book, Suzanne Gordon draws on in-depth interviews with nurses and other health care professionals, research studies, and extensive firsthand reporting to better understand the myriad causes of and possible solutions to the current nursing Life Support Three Nurses on the Front Lines Suzanne Gordon Gordon describes the everyday work of three RNs in Boston—a nurse practitioner, an oncology nurse, and a clinical nurse specialist on a medical unit—providing a vivid, engaging, and intimate portrait of the importance of nurses in patients' Other books in this series.

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From Silence to Voice Bernice Buresh. Beyond the Checklist Suzanne Gordon.


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The Question of Competence M. Safety in Numbers Suzanne Gordon. Nursing against the Odds Suzanne Gordon. The Informed Patient Karen A. Notes on Nightingale Sioban Nelson. Hoping to Help Judith N. Doctors at War Mark de Rond. The Complexities of Care Sioban Nelson. Collaborative Caring Suzanne Gordon. Inside Chronic Pain Lous Heshusius. Nobody's Home Thomas Edward Gass.

Bedside Manners

Healing Together Thomas A. Life Support Suzanne Gordon. Table of contents Foreword, by Lucian L. Review quote "Acting in Bedside Manners was transformative. When health care professionals and patients perform this play together, both they and their audience directly experience the impact that good-or poor-communication and teamwork have on patient safety.

As a patient advocate I hope the health care community will embrace this amazing teaching tool. Hundreds of us were moved to tears by the everyday reality that the play's vignettes so poignantly shed light on. Countless studies have shown that genuine teamwork and team intelligence are critical to patient safety.


  1. Bedside Manners : Suzanne Gordon : ;
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  8. Poor communication among health care personnel is a major factor in hospital errors, even more so than the level of staff competence and experience. This is why many schools for health professionals and major health care employers now promote interprofessional education and cooperation. Bedside Manners is a play about workplace relations among physicians, nurses, others who work in health care, and patients—and how their interaction affects the quality of patient care, for better or worse.

    The accompanying workbook helps educators, managers, patient safety advocates, administrators, and union representatives to analyze and discuss the issues raised in the play. When presented in hospitals, universities, and health care conferences all over the United States, Bedside Manners invariably sparks a vibrant conversation about patient safety problems and how to solve them, job satisfaction and stress, and the importance of information sharing and mutual respect.

    As text or script, this play is a unique teaching tool for medical and nursing schools, and other health professional schools and continuing education programs involving health care clinicians and staff of all kinds. Supporting Emotional Needs of the Gifted: The Five Practices of Exemplary Leadership.

    Bedside Manners, Play and Workbook (Suzanne Gordon)

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