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Showing of 30 reviews. Top Reviews Most recent Top Reviews. There was a problem filtering reviews right now. Please try again later. This concept is so singularly important to what the future of health care can be and needs to be that it must not fail. It is a difficult journey to cast out the old preconceived wasteful ways that do not lead, but instead follow the ingrained status quo. As with Toyota before it in vehicles, Virginia Mason has taken unimaginable strides to improve the process to put the patient its own product line at the top of its pyramid and direct everything else toward that end.
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The study shows that "production" methods are not specific to individual industries but pertain to any and all businesses. The drive to improve safety and eliminate waste were at the core; the financial benefits of a lean, value-added enterprise were an unintended plus. I give the book's content five stars. I give the author only four. Whether he himself or his editors were to blame, I can't know, but there were inconsistencies in the printed words.
US Hospitals Turn to Toyota for Management Inspiration
A good chronicling of Virginia Mason's journey to lean. It illustrates the long and involved history of initial inspiration, learning and the trials and tribulations of converting processes and organizational culture. For those thinking this is an easy course to take, or that it is simply the latest in corporate fads, the case of Virginia Mason will show them otherwise.
The shortcomings of the book, to me anyway, is that it is mostly about the challenge and achievements of organizational change. I would have liked to read more about specific tools e. Where were they successful, where did it take several tries, how can we readers learn from your experience. These are mentioned here and there, but insufficiently to help the rest of us in our own journeys. It is a useful tool for upper management.
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They may not be interested in the getting into the weeds. One person found this helpful. Kindle Edition Verified Purchase. Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience" is an important read on the path to healthcare sustainability, increasing quality while decreasing cost, and understanding hospitals today. Easy to read this fairly short book offers great insight, examples, and solutions for many of the vexing problems of changing from a fragmented highly error prone system to a "self-learning" organization.
Transforming Health Care is a road-map, a primer, a great case study on how to bring LEAN into your hospital or medical practice. I was working at Virginia Mason when they started this whole lean process so was very into the stories they told. Bravo to them for baring their mistakes and what they have learned to the world. Great facility with great leaders! The Virginia Mason Health System has a remarkable story of organizational, operational, and cultural change, and this book tells many compelling incidents in the change effort.
The writing is very good, and I appreciated the accounts by real people in the organization. My only complaint is that deeper problems within the staff or processes seem to be glossed over or those stories are not told, to give an all-rosy picture that makes me wonder just a bit if this is too good to be true. The more you know about lean transformation the more you'll envy the Virginia Mason Medical Center VMMC for having the right people in the right places at the right times.
At the end of the s VMMC faced a struggle for survival as an in-the-black, separate entity. He created and nurtured the informed consent of the board of directors and, through John Black, engaged the Japanese consulting firm Shingijutsu. What's really to envy is the constancy of purpose that VMMC has maintained: Each time that happened momentum increased: Now all VMMC needs is a rational system of health care payment in which outcomes are rewarded instead of procedure delivery. The author, Charles Kenney, has produced a highly readable book with plenty of rich, authentic-seeming detail.
I am a fast reader somewhat familiar with the sorts of issues addressed in the book, yet despite this being a relatively short book Kenney presents so much to think about that the pleasure of reading the book lasted much longer than anticipated. Now I understand what all the fuss is about patient centered care. The book was very helpful and has given me a number or ideas to implement at my hospital. The only complaint that I have is that someone should have applied lean principles to editing the book and eliminated the non value added verbiage. See all 30 reviews. Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers.
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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
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Explore the Home Gift Guide. Amazon Music Stream millions of songs. Amazon Advertising Find, attract, and engage customers. Amazon Drive Cloud storage from Amazon. A good chronicling of Virginia Mason's journey to lean. It illustrates the long and involved history of initial inspiration, learning and the trials and tribulations of converting processes and organizational culture. For those thinking this is an easy course to take, or that it is simply the latest in corporate fads, the case of Virginia Mason will show them otherwise. The shortcomings of the book, to me anyway, is that it is mostly about the challenge and achievements of organizational change.
I would have liked to read more about specific tools e. Where were they successful, where did it take several tries, how can we readers learn from your experience. These are mentioned here and there, but insufficiently to help the rest of us in our own journeys. It is a useful tool for upper management. They may not be interested in the getting into the weeds. Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience" is an important read on the path to healthcare sustainability, increasing quality while decreasing cost, and understanding hospitals today.
Easy to read this fairly short book offers great insight, examples, and solutions for many of the vexing problems of changing from a fragmented highly error prone system to a "self-learning" organization. Transforming Health Care is a road-map, a primer, a great case study on how to bring LEAN into your hospital or medical practice. I was working at Virginia Mason when they started this whole lean process so was very into the stories they told. Bravo to them for baring their mistakes and what they have learned to the world.
US Hospitals Turn to Toyota for Management Inspiration
Great facility with great leaders! The Virginia Mason Health System has a remarkable story of organizational, operational, and cultural change, and this book tells many compelling incidents in the change effort. The writing is very good, and I appreciated the accounts by real people in the organization. My only complaint is that deeper problems within the staff or processes seem to be glossed over or those stories are not told, to give an all-rosy picture that makes me wonder just a bit if this is too good to be true.
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