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Hardwired connections can be much more reliable than wireless ones. If you're playing using Wi-Fi, try hardwiring your device to your router. Too far from your router to hardwire? Try to move your device as close to your router as possible. Depending on the location of your router, it might be harder to pick up its signal.
Walls and large objects can interfere, and so can other electronics like microwaves since they transmit their own signals. Put it out in the open with the antenna if there is one pointed in the direction of your device and see if you get a stronger signal from it.
If you live in a highly-populated area, like an apartment complex, there can be a lot of interference from other nearby networks. Changing your wireless channel can limit that and make your wireless connection more stable.
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Imagine that everyone in apartments and houses near you is blasting different music or watching TV at high volume. A UOTrace can give you a better look at the quality of your Internet connection.
It can nail down where there are any issues, and it can be helpful for both our advisors and your ISP to see what needs fixing. Even though UOTrace is a program for your PC, it will tell you how your overall connection is working. Run the trace twice and save them both for us. That way we can compare the results and help you the most. Follow these steps to send the files to one of our Advisors.